Shipping Policy

At Ethnikaa, we are committed to delivering your orders safely, securely, and on time. We carefully pack every product to ensure it reaches you in perfect condition.

Order Processing Time

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is dispatched, you will receive a confirmation message with tracking details.

Delivery Time

  • Standard Delivery: 10-12 business days across Worldwide.
  • Express Delivery: Available in selected locations (delivery time may vary).
  • Delivery timelines may vary depending on your location, courier service availability, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

  • We offer free shipping on orders above $249.
  • A standard shipping charge apply to orders on or below $249.
  • Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, a tracking link will be shared through email/SMS/WhatsApp. You can use this link to check your order status and estimated delivery date.

Delivery Address

  • Please ensure that your shipping address, contact number, and Postal/ZIP Code are accurate at the time of placing your order.
  • We are not responsible for delays caused due to incorrect or incomplete address details.
  • Address changes can only be requested before the order is dispatched.

Delayed Deliveries

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • High order volumes during sales or festive periods

We appreciate your patience in such situations.

Damaged or Missing Packages

If your package arrives damaged or any item is missing, please contact our customer support within 24 hours of delivery with:

  • Order number
  • Images/videos of the package and product
  • Details of the issue

Our team will review and assist you with the next steps.

Failed Delivery Attempts

Our courier partners will attempt delivery multiple times. If delivery is unsuccessful due to incorrect details or unavailability, the package may be returned to us.

International Shipping

International shipping availability, charges, and delivery timelines may vary depending on the destination country. Any customs duties, taxes, or import charges will be the responsibility of the customer.

Contact Us

For any shipping-related queries, please contact our customer support team.

Thank you for choosing Ethnikaa — Grace in Every Thread.